Fairgo Casino Privacy Policy

At Fair Go Casino, we are committed to protecting your personal information and ensuring your privacy is respected at all times. This Privacy Policy explains how we collect, use, store, and protect data when you access our platform at Fairgo Casino.com. By using our services — whether via desktop or the fairgo casino mobile experience — you agree to the practices described in this document. We encourage you to read it carefully before you sign up to Fairgo Casino or use any of our features.

Who We Are

Fairgo Casino is operated by Deckmedia N.V., a company licensed under the jurisdiction of Curaçao. We provide online gaming services primarily to players in Australia and New Zealand. Our platform is accessible at www.Fairgo Casino.com, and all data processing activities described in this policy are carried out under our responsibility as the data controller. If you have questions about this policy, you can reach us at support@fairgo.com.

Information We Collect

When you interact with our fairgo online casino — whether during fairgo casino sign up, login, or gameplay — we may collect several categories of personal information. We only gather what is necessary to provide you with a safe, legal, and enjoyable experience.

Personal Identification Data

Full name, date of birth, and nationality
Email address, phone number, and residential address
Government-issued ID documents for identity verification
Username and password created during fairgo casino login registration

Financial and Transaction Data

Payment method details (Visa, Mastercard, Bitcoin, Ethereum, eZeeWallet, Neosurf, and others)
Deposit and withdrawal history, including amounts in AUD
Bonus code usage and wagering activity

Technical and Usage Data

IP address, browser type, and device information
Pages visited, session duration, and click activity on our platform
Fairgo casino mobile login data and app interaction patterns
Cookies and similar tracking technologies (see our Cookies section below)

How We Use Your Information

At Fairgo Casino, we use the information we collect for legitimate and clearly defined purposes. We do not sell your personal data to third parties for their own marketing use. Our primary purposes for processing your data include:

Creating and managing your account to enable fairgo casino log in and gameplay
Processing deposits and withdrawals in Australian dollars (AUD)
Verifying your identity as required by our Curaçao licence obligations
Delivering promotional communications, including fairgo casino bonus codes, fairgo free spins, and fairgo no deposit bonus offers
Enforcing our responsible gaming policies and detecting problem gambling behaviour
Preventing fraud, money laundering, and unauthorised account access
Improving our services, including fairgo casino mobile download optimisation and game performance
Responding to customer support requests submitted via live chat, email, or callback

Cookies and Tracking Technologies

Our Fair Go Casino website uses cookies and similar technologies to enhance your browsing experience and maintain the security of your session. When you visit www.Fairgo Casino.com or access our fairgo casino mobile platform, we may place the following types of cookies on your device:

Essential cookies: Required for core functions such as keeping you logged in during your Fairgo Casino login session
Analytical cookies: Help us understand how players navigate the Fairgo Casino lobby and which features are most popular
Marketing cookies: Allow us to show you relevant promotions, including fairgo casino no deposit bonus codes and other offers
Preference cookies: Remember your language, currency, and display settings

You can manage or disable cookies through your browser settings at any time. However, disabling essential cookies may affect your ability to access certain parts of our fairgo online casino Australia platform.

Sharing Your Information

We at Fairgo Casino may share your personal data with carefully selected third parties only when necessary and only for the purposes outlined in this policy. These parties include:

Payment processors handling transactions via Visa, Mastercard, Apple Pay, Google Pay, and cryptocurrency networks
Identity verification and KYC service providers
Game software providers, including Spin Logic (Real Time Gaming), to deliver fairgo slots and other content
Regulatory authorities and law enforcement bodies when required by law
Analytics partners who help us improve the fairgo casino aus platform experience

All third parties we work with are required to handle your data in compliance with applicable data protection laws and our contractual standards.

Data Retention

We retain your personal information for as long as your account remains active and for a period thereafter as required by our legal and regulatory obligations. At Fair Go Casino, we typically hold financial and identity records for a minimum of five years following account closure, in line with anti-money laundering requirements. If you request deletion of your data, we will assess your request in accordance with applicable laws and inform you of the outcome.

Your Rights

Depending on your jurisdiction, you may have the following rights regarding your personal data held by Fairgo Casino:

The right to access the personal information we hold about you
The right to correct inaccurate or outdated data
The right to request deletion of your data, subject to legal obligations
The right to restrict or object to certain types of data processing
The right to withdraw consent where processing is based on consent

To exercise any of these rights, please contact us at support@fairgo.com. We will respond to your request within a reasonable timeframe and in accordance with our obligations.

Security Measures

We take the security of your personal information seriously. At Fair Go Casino, we implement industry-standard security measures, including SSL encryption, secure server infrastructure, and strict internal access controls, to protect your data from unauthorised access, disclosure, or misuse. While no system can guarantee absolute security, we continuously review and update our safeguards to maintain the highest possible level of protection for all players using the fairgo casino au platform.

Children's Privacy

Our services are strictly intended for individuals aged 18 years and over. We do not knowingly collect personal information from minors. If we discover that a person under the legal age has registered at Fairgo Casino, we will immediately close the account and delete all associated data. If you believe a minor has used our services, please contact us at support@fairgo.com without delay.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time to reflect changes in our practices, legal requirements, or service offerings. When we make material changes, we will notify you via email or through a prominent notice on the Fairgo Casino.com platform. We encourage you to review this policy periodically to stay informed about how we protect your information. Continued use of our services following any update constitutes your acceptance of the revised terms.

Contact Us

If you have any questions, concerns, or requests relating to this Privacy Policy or the way we handle your personal data at Fair Go Casino, please do not hesitate to reach out to our support team. You can contact us 24/7 via live chat at www.Fairgo Casino.com, by email at support@fairgo.com, or by requesting a callback through our website.

Content updated: July 23, 2026